När jag kollar på bilder på mig själv, så brukar jag alltid fundera på vad jag tänkte just då hur mådde jag? Var jag lycklig? Hatade jag allt? Eller var jag bara helt neutral?
At my restaurant, if someone knocks over a glass of wine, we clean it up, no questions asked. We do our best not to embarrass said customer. If it's from a bottle of wine, we will just pour another glass from the bottle. If it's a wine by the glass, generally, we will replace th glass free of charge. What else could a restaurant do? Point and laugh?
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