I am feeling sick and I don't think it is going to get better but I sure hope so. But what can I do, when I am missing a person more than anything else and when I don't even know his last name.
At my restaurant, if someone knocks over a glass of wine, we clean it up, no questions asked. We do our best not to embarrass said customer. If it's from a bottle of wine, we will just pour another glass from the bottle. If it's a wine by the glass, generally, we will replace th glass free of charge. What else could a restaurant do? Point and laugh?
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